I read on Ravelry about a new Australian online yarn retailer - Thicket - and how great they were. So I signed myself up for the newsletter and wondered why one of the questions was my favourite colour. I found out when I received a few yarn samples (all Jo Sharp yarns, which was Thicket's main line at the time I signed up) in red (which of course was what I'd noted!). Big tick #1 for customer service.
Then I received my first newsletter with a free pattern - big tick #2.
I'd signed up for an international Christmas stocking swap on Ravelry and since my swap pal is based in the US, I thought I'd use an Australian yarn for my stocking - and since the price is so competitive, I ordered from Thicket.
This is how my yarn arrived:
(That's clear cellophane, brown paper and green tissue paper, all tied with some yarn). Big tick #3!
And since I'm sure you'd like to see the yarn:
Thicket has expanded its lines to include Woolganics organic yarn and Debbie Bliss - including the new DB magazine - all announced via email before the website was updated (big tick #4). Since I was on the ball I managed to snaffle the last DB magazine, and it arrived a few days later:
Big tick #5!
So far, I can't recommend Thicket too highly for their customer service. Just fabulous!